- FREQUENTLY ASKED QUESTIONS
The questions
you're already asking.
Pastors, media leads and creatives ask us much the same things, so we have written the answers down. Search, browse by category, or scroll — and if your question is not here, the last block on this page tells you exactly where to send it.
About AltarSeal Media.
01Who is AltarSeal Media?
02Where are you based?
We are based in North London. We are able to commute to different areas across London and the UK at large.
03Are you a Christian company?
04Do you only work with churches?
05What denominations do you work with?
06How long have you been operating?
Alytarseal was established 2025 to concentrate on the Christiandom. The founder has 10 collective years of experience in this field ; transition from what once was just a voluntary work to a skill and thereafter a profession. These experience provides us with hands-on approach in supporting your team to maximise the effort of your volunteers efficiently whereas propagating the gospel.
Services.
01What exactly do you offer?
02Can you take over our whole media department?
03Do you do one-off projects, or only retainers??
04Can we combine several services?
Yes, and most churches eventually do. Combined engagements share one scope, one contact and one production calendar, which is usually where the real saving is — not in a discount, but in the coordination you stop having to do yourself. We offer a lucrative MULTI-SERVICE PRICING – a discount ladder of 10% for two services rising to 25% for seven or more.
05What if we need something that isn't on your list?
Ask anyway. The list reflects where we have worked, not the limit of what we can arrange. If it is outside what we do well, we will say so and point you to someone who does it properly.
06Do you work outside the UK?
Pricing & Payment .
01How much does it cost?
02Why do you publish prices when most agencies don't?
03Do you give church or charity discounts?
04How do you take payment?
We do accept Bank transfer, and debit or credit card. We also accept payments via PayPal and Stripe as well as BAC bank cheques
05What is your payment schedule?
Depending on the nature of service and associated cost, we take a commitment deposit of upto 60% of total charge. This is set out in our Terms of Supply, and confirmed in every written quote before you commit. In outline: smaller projects are payable in advance, larger ones are split across milestones.
06Are deposits refundable?
This is covered in the Cancellation & Refund Policy, and the position there is the one that applies. In outline, a deposit covers work that begins the moment you accept — scheduling, reserving crew and dates, and pre-production — so it stops being refundable once that work has started. Your statutory rights as a consumer are unaffected.
07Can we pay in instalments?
How We Work .
01What does working with you actually look like?
02How quickly can you start?
03How long will my project take?
04Can we see a sample agreement before we commit?
05What happens if the project grows?
06How often will we hear from you?
You will have one named contact for the whole engagement and a scheduled update rhythm agreed at kickoff. We answer messages within one working day.
07What if we're not happy with something?
Technical .
01Do you bring your own equipment?
02What internet speed do we need to stream?
03Can you stream to several platforms at once?
04What formats do you deliver in?
05Do we own the files at the end?
06How long do you keep our project files?
Training & the Academy .
01Do we need experience to start a course?
02What is the difference between a course and on-site training?
03Are your certifications recognised?
They are ours, and they certify that a volunteer has completed a structured programme and demonstrated competence.
04Can our whole team train together?
05Is there financial help available?
Before the equipment. Before the launch. Before the mistake.
Your Data &
Your Privacy.
01Is our information safe?
02Will you publish our project as a case study?
03What about photographs of our congregation?
04Can we ask you to delete our data?
Yes. Email info@altarsealmedia.co.uk and we will respond within one month, as UK GDPR requires. Some records — invoices in particular — must be kept for a statutory period, and the Privacy Policy says which.
Here’s What warm words our clients say
2,688 reviews
From concept to reality, the team turned my vision into a stunning, livable space. I couldn’t be happier with this!
- YOUR BEST CHOICE
Now You Know Us .
Let Us Get to Know You.
That is what the free consultation is for. The next conversation should be about who you are — your church, your vision, your calling, your season. Thirty minutes, no obligation, and an honest recommendation — including the recommendation to spend less than you were expecting, if that is the right answer.Whether you are ready to begin a project, build out your media team, or simply explore what’s possible — we’d love to talk . No pitches. No pressure. Just a real, prayerful conversation about your assignment and how we can serve it.
